Software for contact centres
having up to 300 agents

Good customer service
starts with a contact centre!

With VoIPTime, you get the best call center software solution on the market since the stability of our product has been proven by long-term cooperation work with banks and large corporations. We defer to every client as well as adapt to and automate your business processes.

Sounds impossible? We will turn it into reality!
99,9%

of your clients will be provided with prompt service.
Our stability is confirmed by the monitoring system.

8/10

of our customers expect an individual approach.
There is no one-stop solution since every business process is unique.

Sale and implementing
of VoIPTime Contact Center solution

Calls

Inbound and outbound call processing

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Statistics

Detailed reports on and real-time monitoring of contact centre efficiency according to different criteria

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API

Open API interface which allows for full integration with your CRM system

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WEB-CHAT

Chat with clients via web-chat as well as operator-initiated chat with real-time clients

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A quick way to increase sales and improve quality

Make request processing automatic in your own contact center. Forget about unhappy clients and missed calls. Get a quick and effective predictive dialer, and send commercial offers by only double click. Ensure high-quality service and earn more!

Full control

We give you great flexibility to change user roles and provide them with the access to reviewing inputs. Also, we make sure that none of your subordinates gets unauthorized access to the campaign and queue settings.
Full control
Full confidentiality

Full confidentiality

Keeping data on your own drive, you get full control over the information security. When being integrated with your CRM system, the operators are given the access only to the data needed for accomplishing their tasks. An NDA on the integration with your CRM is to be signed if needed. This software solution is perfect for banks and other financial institutions, hospitals and government institutions, etc.

Quick start and scaling of your callcenter

The deployment of large and complex contact centres by our specialists takes up to two weeks whereby you decide on its size and configurations. Send us your request with all the SIP lines parameters and call direction specified, the number of users in your contact centre and further details, and we will turn your project into functional contact centre quickly and with the highest quality possible.
Quick start and scaling of your callcenter

Full support

We have been providing our customers with 24/7 service for years. Thus, having purchased VoIPTime Contact Center, you are immediately offered our full support. We can also close an agreement under which we guarantee fault free operation of your contact centre. You can order our round-the-clock support as well. With VoIPTime, you get reliable operation of your contact centre.


Instant and remote economy

Try all features of our software for contact center now, after connecting promotional tariff QUICK START. It is ideal for the start, because you get 10 licenses and pay only the connection fee ($ 78). Pay attention to other variants of cooperation - software implementation or contact centre on rent on your equipment.
Get high quality software for call centre, which could implement all your ideas.


Do you want to purchase call centre?
Contact us today!

We will analyse your needs and offer the best variant for the realization of your business goals.

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