FAULT-FREE SOLUTION FOR LARGE CONTACT CENTRES

123 600 000 minutes of conversation
in contact centres
300 operators working concurrently
99.9% of fault-free operation
24/7 customer support

Collection

Filter your database based on vindicatory actions and initiate dialing not only to bank customers but also their guarantors. Configure necessary comments on repayment promises in advance for better operator performance. Collection has never been performed so quickly and easily!
Collection

Customization (development)

VoIPTime Contact Centre is fully customizable, according to your type of business. If you are looking for a non-standard functionality, our software engineers are ready to develop it for you. As a result, you get a tailor-made tool allowing you to automate all the processes of communication with the customers.
Customization (development)
Powerful analytics <br>for retrieving data to be processed

Powerful analytics
for retrieving data to be processed

You no longer need to waste hours filtering customer base and importing requests to be handled. VoIPTime Contact Centre enables you to filter customers with the help of analytical module as well as to retrieve routing data from your CRM system.
Integration with any system

Integration with any system

Thanks to open API-interface, VoIPTime Contact Centre easily integrates with any other business systems and external products, thus keeping your operators fully informed on customer interaction.

What else does our software solution offer?

VoIPTime Contact Centre offers an array of features for fulfilling any of your business goals.

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