Integration with the site
Get in touch with the customers of your online shop as promptly as possible! Initiate an immediate call back to those customers who either filled in the form, left a Callback request for a return call, or made a purchase from their shopping basket on a website. Verify data derived from the form, details of the order, and make sales just at the right time when the customer is still interested in your product. Your operators no longer need to wait on hold since the system automatically initiates a callback and connects an idle agent with the 'live' customer.